Problem Advice How To

How good are your employees at finding ways to streamline processes, increase sales, or reduce complaints? Hopefully great, since these represent everyday work environment problems. To solve them, employees must know-how to do aspects such as determine root causes of problems, develop contingency plans, and track the impact of solutions.

Unfortunately, employees don't always know or possess all of the critical skills required to effectively solve problems. The end result is they do a poor job of developing and implementing solutions. You can enhance the problem-solving capabilities of your employees by doing two things. To start with, identify which skills contribute to effective solutions. Second, and certainly, identify how those skills can certainly help your organization and the employee.

Below are five critical problem-solving skills and ways you can explain the importance of each:

"You said that you want to get more information about the kind of projects others within the organization are linked to (how desired problem-solving behavior will impact the individual). You may do that if you take the time for you to investigate how this problem impacts other stakeholders in our organization (your desired problem-solving behavior)."

"Let's look-at all of the viable options before settling on a solution (your desired problem-solving behavior). That way, we're going to have several possibilities for solving the problem (how desired problem-solving behavior will impact the organization)."

"If you take the period to identify the pros and cons of solving problems (your desired problem-solving behavior), you might be able to develop solutions more quickly (how desired problem-solving behavior will impact the individual)."

"If we want to be successful, we have to ensure that our solutions give a long-term rather than a short term fix (how desired problem-solving behavior will impact the organization). We can do that by taking the time to determine the root causes of our business problems (you can try qarc.ece.stonybrook.edu) (your desired problem-solving behavior)."

"The idea that you always develop a step-by-step action plan when solving problems (your desired problem-solving behavior) means that you don't overlook any critical steps (how desired problem-solving behavior will impact the organization). This approach also helps you solve problems more quickly (how desired problem-solving behavior will impact the individual)."

Whenever you use this approach to talk to employees about solving problems, you do not just tell them to improve, you give them some suggestions on "how" to improve. This increases the likelihood that you will get the behavior you want. It might also stimulate your employee(s) to think of some additional positive behaviors also.