Organization Qualification Certificate Details

A Forsa study indicated that more than 75% of the working population would accept vocational training instead of a salary increase. Vocational training is especially appealing when it results in a better position within the company. Achieving a certificate creates a further incentive, and additionally the perspective that the skills learned can often also be used successfully in private life.

Structured training concepts can not only be found in large enterprises. They may additionally be put into practice successfully in small businesses which have no personnel division. The example below shows the successful implementation of an internal certification:

The German painting company 'Malerweiss' has 20 employees that usually work at 8 to 10 different construction sites. The customers are situated in a radius of 50 km or about 30 miles. "I can't be everywhere," business owner Joachim Weiss explains. "At each construction site, I need a team leader who takes responsibility - not only for technical matters but also as far as leading employees and handling customer concerns." 24 months ago he implemented an internal certification for 'Malerweiss Team Leader' in order to achieve a better qualification certificate (Suggested Internet site) of his employees. Over a one-year period, master craftsmen and future team leaders attend a certification-training programme with different training modules.

Certification Modules of Certification 'Malerweiss Team Leader'

Technical education by internal training with suppliers

Orientation training about internal organisation procedures

Fundamentals of operational management by business proprietor

Customer-oriented services

Effective self-management

Fundamentals of personnel management

Training and coaching techniques

Motivation and employee retention

Modules 4 to eight will be delivered by his external Business Training Company.

The certificate is presented through the company owner in front of the complete team. "The certification of my team leaders has had a positive impact throughout the business," Joachim Weiss reports. "My employees were already technically competent. But when it came to leading and motivating the employees at the construction site and presenting our company directly to the costumer, we have had problems within the past. People do not learn this at school. My team leaders will be more self-confident after achieving the certification. They earn more respect from their co-workers and customers." Team leaders become highly motivated and want to remain with our company.

The model of internal certification may be used for almost every company.

Certification for supervisors, for service employees as well as for sales personnel are just a couple of possibilities. The combination of technical and personal training is very important.